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Terms of Use

Welcome to Zyxel. Please first read carefully the following Terms of Use.

This Terms of Use are established to protect the interest of the member service providers and all our users and constitute a contract between the users and member service providers. By completing the registration procedures, or beginning to use the services available from Zyxel, you are deemed to understand and agree to all the terms and conditions under the Terms of Use.

 
I. General Principles
  1. Users are required to properly keep their password without disclosing it to third parties or allowing third parties to use user accounts. Any and all account activities are deemed as the activities performed by the account holder, the user
  2. All users are required to provide correct personal information during registration. When any false information is found, Zyxel will have the discretion to suspend or terminate the user account.
  3. If any unauthorized or suspicious account activity is found, user should immediately notify Zyxel so that necessary precautionary measures can be taken.
II. Restrictions on Use
  1. For legitimate purpose only:
    Users may use the services and user devices provided by Zyxel for legitimate and proper purpose only.
  2. Monitoring for security concerns:
    If Zyxel suspects any activity in breach of this Terms of Use or Zyxel, under reasonable ground, believes it is necessary to protect the services available from Zyxel or its parent company, affiliates, directors, officers, distributors and employees from any harm, we may suspend or terminate services or account.
  3. Users are prohibited from (a) modifying, reverse-engineering or replicating the hardware or the source code of any part of the Services, directly or indirectly, and (b) reselling, distributing, using on a timeshare, outsourcing, or otherwise directly commercializing the sale or lease of the use of the Services. Users acknowledge that doing so constitutes a breach of contract and Zyxel may cease all functions of the Services at our discretion and without compensation to You. In addition to termination of Services, Zyxel may pursue any and all legal and/or equitable remedies available to us.
III. Disclaimer
  1. Information on Zyxel's website and services and products of Zyxel are provided "AS IS". In no circumstance shall Zyxel provide any other guarantee, explicitly or implicitly, including but not limited to implied guarantee on merchantability, fitness of service or product for particular purpose, ownership or non-infringement on third party's rights or interests, or any guarantee arising from transactions, business dealings or contract performance. In addition, Zyxel does not guarantee none of breakdowns, delays, interruptions, internet attacks, hacking, errors, poor voice quality for the Zyxel website, services or products, or none of losses or interceptions to contents, data or information.
  2. Users hereby understand certain products and services provided by Zyxel are not encrypted and that unencrypted information may be intercepted during transmissions involving Zyxel, our services or products. Zyxel does not guarantee our website or any software, services or products therein are absolutely secure. Users hereby agree to bear any and all risks associated with unauthorized access to user information during transmission of unencrypted or encrypted information.
  3. User understands and agrees that operation of the Zyxel system may experience interruptions, malfunctions, delays, errors in data transmission or storage due to force majeure events or third parties, including but not limited to breakdowns or failures of the software and hardware equipment of the Internet systems of relevant telecommunication service providers or natural disasters, for which Zyxel shall not be liable for any damages, compensations or reimbursements therefrom.
  4. In no circumstances shall Zyxel or its officers, directors, employees, affiliates, suppliers or distributors, or any other service providers or vendors who provide services, devices or products relating to our services be liable for any compensations for damages from unauthorized use of the transmission facilities or peripherals of Zyxel or users, or unauthorized access to user's data files, programs, procedures or information for purpose of alteration, stealth or sabotage by way of accident, fraud, deceived device or any other method, whether or not such damages are due to negligence of Zyxel or its service providers or vendors.
  5. The statements and descriptions about our services or devices made by Zyxel or the distributors or suppliers of Zyxel are only for notices and not any form of guarantee. As the information available on this website covers various jurisdictions around the world, not all the products, prices or programs mentioned herein are available or offered in the country/territory where the user is located. Please contact your local sales representative for more details about the products and services available in your country/territory.
  6. While Zyxel makes all possible efforts to provide accurate information on the Zyxel website, Zyxel shall not be liable for accuracy of the information therein. Zyxel may change the programs or products mentioned in this Terms of Use at any time without notice. The products or service not available from Zyxel as mentioned in this Terms of Use are for reference only, and we do not endorse or suggest use of these products or services.
IV. Limitation on Liability
  1. In no circumstances shall Zyxel, its officers, directors, affiliates, employees, licensors or Internet service providers be liable for any damages including direct, indirect, incidental, consequential or punitive damages, litigation or costs, including but not limited to losses of goodwill, profits or data or interruption of operation, arising from or in connection with this Terms of Use and/or transactions contemplated under this Terms of Use, including use or inability to use the Zyxel website, services and/or products, inability to use emergency numbers to reach emergency repair staff or get urgent assistance, and unauthorized access or change to user's communication records or information, even if Zyxel has been aware or advised of the possibility of the above damages. In view of the evolving development of new technologies enabling hacking, Internet attacks, and interception of incoming and outgoing information, Zyxel does not guarantee that us