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TR-369/TR-069Remote Management

Connect with ease and leverage the expertise

overview

Remote CPE management with TR-369 (User Service Platform)

Introducing TR-369, also known as the User Services Platform (USP) by the Broadband Forum—a breakthrough in remote device management, enhancing connectivity between Customer Premise Equipment (CPE) and the Auto-Configuration Server (ACS).

Building upon the TR-069 protocol, TR-369 provides a secure, versatile device management solution that gives service providers more frequent and precise monitoring of their customers’ networks, enhancing service quality and increasing customer satisfaction.

tr-369

TR-369 features

Discover how Zyxel, a leading member of the Broadband Forum, can help you create superior TR-369-enabled products.

Real-time diagnostics

Collect bulk data for continuous or on-demand device monitoring, enabling instant troubleshooting and seamless integration with management systems for centralized control.

Interoperability

Based on an open standard protocol that ensures interoperability between vendors' devices and network management systems, TR-369 provides unparalleled flexibility within a standards-based network environment.

Enhanced security

Provides secure communication channels for connected devices and management systems, safeguarding sensitive data and commands from unauthorized access.

Scalability

Highly suitable for large-scale deployments where vast amounts of data need to be collected with precision to meet global needs.

Smart home and IoT

Designed for remote management of smart home and IoT devices, service providers can now offer new service offerings and applications to support these rapidly growing technologies.

Enhanced user experience

Improve user experience by proactively managing connected devices, ensuring they remain secure and up-to-date, and perform optimally.

USP 1.3 ecosystem

USP 1.3 architecture

USP Controllers and USP Agents have:

Persistent connections to reduce handshakes
Clear trust relationship establishment
Optional end-to-end application layer TLS session context
Role-based access control to service elements for privacy and security
Flexible transport that can be cloud independent or not

TR-181/Device: 2 Data Model Capabilities

Network setup and config
Network, security, and privacy control
Software container management
Wi-Fi management
Firmware and software upgrades
Diagnostic commands
Bulk data telemetry
Custom commands & events
IoT sensors and controls

View TR-369 compatible products

DX4510-B1

AX6000 Wi-Fi 6 VDSL2 Bonding Gateway

EX3510-B Series

AX5700 Wi-Fi 6 Gigabit Ethernet Gateway

EX5512-T0

AX6000 Wi-Fi 6 2.5G Ethernet Gateway

EX7710-B0

AX11000 Wi-Fi 6E Multi-Gigabit Ethernet Gateway

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tr-069

Remote CPE management with standard-based TR-069

TR-069 describes a bi-directional remote management protocol for broadband gateways and other home and office networking equipment collectively termed as Customer Premise Equipment (CPE). The protocol is a method of communication between CPE and management entity known as an Auto-Configuration Server (ACS). It is intended to support a variety of functionalities including auto-configuration and dynamic service provisioning, software/firmware image management, status and performance monitoring and diagnostics.

tr-181-i2

Powerful new generation TR-069 standard: TR-181 i2

To keep up with the evolving digital home, Broadband Forum has given a huge upgrade to the TR-069 standard with its new generation Device 2 data model specified in TR-181 i2. This brings some key new capabilities to the standard:

It generalizes the data model or data sets to cover different possible smart home devices like routers, Set-top Boxes, VoIP bridges, smart monitors etc. In short, any smart home device that supports TR-181 protocol.

It has enriched the information that can be accessed from the broadband gateway about the home network, details on the connected devices behind the router, surrounding Wi-Fi networks and connection performance.

These new capabilities enhance the ability of TR181-equipped ACS systems to remotely diagnose and fix issues while learning more about the individual subscriber home environment.

All the latest Zyxel CPE supports standard-based TR-181 protocol so it can interoperate with a variety of leading TR-069 ACS vendors in the market. Zyxel intends for service providers to have the best of breed solutions for best-in-class performance.

TR-069 features

CPE WAN Management Protocol, known as TR-069, is intended to support various functionalities to manage a collection of CPE:

Auto-configuration and dynamic service provisioning

TR-069 allows an ACS to provision a CPE or collection of CPE based on a variety of criteria. The provisioning mechanism includes specific provisioning parameters and a mechanism for adding vendor-specific provisioning capabilities as needed.

Software/firmware image management

Version Identification
File Download Initiation
Notification of the success or failure of a file download

Status & performance monitoring

TR-069 defines broad set of operational parameters to help operators monitor the performance or service status of the DSL CPE. It also provides a standard syntax for vendors to define additional non-standard parameters that an ACS can monitor.