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Welcome to ZyXEL Press Room In this area you can browse the latest announcements, events and more from ZyXEL and our worldwide subsidiaries.

ZyXEL Offers Free 3 Year Advanced Replacement Service for ZyXEL’s Best Networking Products

Scheme offers customers free next business day replacement & support

July 26, 2011

ZyXEL Communications UK, a world-class networking company that provides innovative and reliable Internet solutions for customers ranging from telecommunications service providers, medium-sized businesses to home users, today announces the launch of a special offer for ZyXEL customers who buy products from the ‘Best Networking’ portfolio of products. The incentive runs from July to 30th September 2011 giving customers a free 3-year ZyAssure next business day product replacement service.

In the event of problems occurring with a ZyXEL product, the ZyAssure service gives:

•  3-years next business day advanced replacement cover
•  Free technical support
•  Free firmware upgrades

The ZyAssure support pack comes with ZyXEL’s Advanced Product Replacement Service, which ensures that in the event a hardware issue can’t be resolved by the ZyXEL support staff businesses receive a product replacement within the next business day. With ZyXEL’s remote technical and diagnostics support available Monday-Friday to check hardware, perform real-time configurations and system checks, the Advanced Replacement Service is ideal for businesses who can’t afford the downtime that would result in the unlikely event of a product failure.

ZyXEL’s offering is the ideal solution for resellers looking at ways to improve upon their current support services. ZyAssure can also help them begin to compete for customers with the confidence of being able to offer a comprehensive support scheme. In addition to this, all ZyXEL products come as standard with free technical support and firmware upgrades, demonstrating the robustness of ZyXEL’s products and the commitment to solving any potential issues that businesses may encounter.

For more details about how ZyAssure can provide your business with added piece of mind and the Best Networking Wireless, Ethernet Switches, Gigabit Switches and USG products ZyAssure comes with, please visit www.zyxel.co.uk/pieceofmind.