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A perfect team for IP telephony and CTI

ZyXEL and serVonic announce partnership

July 02, 2012

Olching, Germany/Woking, UK, June: serVonic and ZyXEL have today announced a new partnership that will see them offer solutions together aimed at the SMB market. The Integrated Service Gateway ISG50 series from ZyXEL offers the functions of a VoIP communication implementation, as well as comprehensive Firewall features and VPN. serVonic IXI-PCS adds the Computer Telephony Integration (CTI) functionality, presence management and instant messaging. With the Professional Call Server, users can control many functions within the ZyXEL ISG platforms and utilise the information and options that are available in your IT environment. The IXI-PCS Professional Call Server and the Integrated Service Gateway ISG50 cooperate on the basis of the standard TAPI.

ZyXEL has certified the serVonic CTI solution after undergoing comprehensive testing with the ISG50. “With the IXI-PCS, we’re able to deliver a comprehensive solution with our ISG series in the area of CTI applications”, explains Thorsten Kurpjuhn, Market Development Manager of EU region of ZyXEL. “The advantage this has is that our customers can benefit from an easy and effective end-to end solution with an excellent telephony and enterprise routing gateway, including all necessary CTI functionalities on top.”

“We are delighted that we have found a new and competent partner in the IP segment”, adds Jochen Klein, General Manager at serVonic. “Companies in the SB and SMB segment now have access to a team that is able to deliver effective telephony, presence management and instant messaging solutions”.

The combination of ZyXEL ISG50 and serVonic IXI-PCS Professional Call server is an ideal solution for SB and SMB companies and offers professional call management for up to 50 users. IXI-PCS is a client/server CTI software solution, which offers users working on Windows, Mac and Linux operating systems with more effective telephony features, presence management and instant messaging. The ISG50 is a multi-functional integrated service gateway, which combines IP telephony, firewall, VPN and routing services in one box.

The complete solution from IXI-PCS and ISG50 is available from June 2012. For more information, please visit www.servonic.com or www.zyxel.co.uk

About serVonic

serVonic, headquartered in Olching near Munich, Germany, is a leading producer of software solutions with current focus on unified communication with fax server, unified messaging and CTI. The products of serVonic support existing standards like standard interfaces and standard hardware; proprietary solutions are avoided. The company strives to provide its customers with future-oriented product development, with a focus on integration in available environments. In addition to on-premises licenses of the IXI products, serVonic offers fax and unified messaging for Hosting, Cloud and Software as a Service models as a provider. serVonic maintains strategic and technological partnerships with a multitude of companies from the fields of IT and PBX such as Citrix, Dialogic, Estos, Funkwerk EC, Gerdes, IBM, innovaphone, Microsoft, Siemens, SAP and TE-Systems.